Domestic shipping services
Domestic Shipping Services
Basic Speedpost Services
SingPost’s Basic Speedpost Services are a leading choice for SMEs and enterprises, combining affordability with exceptional performance. By incorporating high-density delivery systems, we ensure that your parcels are sent at a cost-effective rate while prioritising carbon efficiency. Our services align with standard eCommerce Service Level Agreements (SLAs), ensuring that you receive the reliability and consistency you expect.
- Deliveries are secured directly into letterboxes, with Proof of Delivery (ePOD) available for your peace of mind.
- We offer multiple first-mile options, including doorstep bulk pickup and manned and unmanned drop-off points, enhancing convenience for your business.
- Enjoy 24/7 real-time trackability for every shipment through SingPost’s Track and Trace system or the SingPost App.
With our Basic Speedpost Services, you will experience SingPost's commitment to price, efficiency, and exceptional service.
Recommended Use Cases
Cost-Effective
Subscription-based businesses can maximise savings and reduce operating costs by up to 50% by delivering standard small packaging directly to customers' doorsteps.
Convenient
Local and international marketplace sellers choose this hassle-free shipping option to deliver small, low-value items that fit into letterboxes or lockers islandwide, providing convenience for their customers.
Trackable
Real-time tracking gives retailers, such as fashion and electronics brands, peace of mind for every delivery. All deliveries are tracked with proof of delivery (POD), even to letterboxes.
Basic Speedpost Services At-A-Glance
|
Speedpost Economy SMEs with parcel volume less than 150 per month |
Speedpost Saver Enterprises mainly shipping small packets |
Speedpost Standard For customer requires speedy doorstep delivery |
|
|---|---|---|---|
| Drop Off Cut Off Time | Monday - Friday, before 4.30pm | Saturday, before 11am | ||
| Delivery Time | Monday - Saturday, before 10pm | ||
| Maximum Weight and Dimension | Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm | ||
| Standard Liability | Maximum amount of $150 per item or the declared value of the item, whichever is lower | ||
| Service Level (SLA) | Up to 3 business days | Next business day | Next business day |
| Delivery Point | Letterbox / Doorstep | Letterbox / Doorstep | Collection Point / Doorstep |
| Unsuccessful Delivery | One (1) delivery attempt with Authorised to Leave (ATL) | Up to a maximum of two (2) re-attempts before returning to sender | |
|
Speedpost Economy SMEs with parcel volume less than 150 per month |
|---|
| Drop Off Cut Off Time |
| Monday - Friday, before 4.30pm | Saturday, before 11am |
| Delivery Time |
| Monday - Saturday, before 10pm |
| Maximum Weight and Dimension |
| Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm |
| Standard Liability |
| Maximum amount of $150 per item or the declared value of the item, whichever is lower |
| Service Level (SLA) |
| Up to 3 business days |
| Delivery Point |
| Letterbox / Doorstep |
| Unsuccessful Delivery |
| One (1) delivery attempt with Authorised to Leave (ATL) |
|
Speedpost Saver Enterprises mainly shipping small packets |
|---|
| Drop Off Cut Off Time |
| Monday - Friday, before 4.30pm | Saturday, before 11am |
| Delivery Time |
| Monday - Saturday, before 10pm |
| Maximum Weight and Dimension |
| Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm |
| Standard Liability |
| Maximum amount of $150 per item or the declared value of the item, whichever is lower |
| Service Level (SLA) |
| Next business day |
| Delivery Point |
| Letterbox / Doorstep |
| Unsuccessful Delivery |
| Up to a maximum of two (2) re-attempts before returning to sender |
|
Speedpost Standard For customer requires speedy doorstep delivery |
|---|
| Drop Off Cut Off Time |
| Monday - Friday, before 4.30pm | Saturday, before 11am |
| Delivery Time |
| Monday - Saturday, before 10pm |
| Maximum Weight and Dimension |
| Up to 30kg, max length 150cm, (L + 2W + 2H) must not exceed 300cm |
| Standard Liability |
| Maximum amount of $150 per item or the declared value of the item, whichever is lower |
| Service Level (SLA) |
| Next business day |
| Delivery Point |
| Collection Point / Doorstep |
| Unsuccessful Delivery |
| Up to a maximum of two (2) re-attempts before returning to sender |
Suitable products
Businesses all over Singapore use our Speedpost services to send items that are lightweight and pack flat.
Stationery
Books
Toys
Fashion Accessories
Electronics Accessories
Artisanal Handicrafts
Beauty & Personal Wellness
Collectibles
When and where to drop off your parcel and mail?
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Buying packaging materials?
Speedpost Basic Services in 3 Easy Steps
Speedpost Economy
Speedpost Economy is designed for SMEs that ship less than 150 parcels per month. This option is cost-effective and does not require any commitments.
Benefits:
- Extensive delivery network
- Over 98% SLA delivery performance
- Hybrid delivery solution to letterbox and doorstep with authorised to leave (ATL)
Speedpost Saver
Ideal for enterprises and businesses that primarily ship small packets, Speedpost Saver offers differentiated pricing to help businesses save on shipping costs.
Benefits:
- Cost-effective delivery solution
- Save up to 50% on small shipments
- Proven track record with scalable volume during peak period
Speedpost Standard
Speedpost Standard is suitable for customers, whether businesses or individuals, who require fast doorstep delivery. This option offers affordable rates and ensures next-business-day delivery.
Benefits:
- Efficient delivery within 24 hours
- Excellent delivery experience with Smart Locker Delivery solution
Seamless eCommerce Integration with SingPost
With our API integration and plugins, you can manage your shipments from your eCommerce platforms (e.g. Shopcada and Shopify). Benefits include seamless shipment and label generation, improved operations with batch shipment creation and bulk label printing. More importantly, your customers stay informed from “shipped” to “out-for-delivery”.
Smart Locker Delivery: 24/7 Secure, Convenient Pick-Up
Customers can conveniently collect parcels 24/7 from lockers, with most items picked up within 24 hours, enhancing delivery success and satisfaction.
How it works:
- Delivery day: SMS sent to the recipient with locker pick-up details.
- Days 2-3: Reminder SMS sent over the next 2 days.
- Day 4: The uncollected item is retrieved and returned to the sender.