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Service points

POPStop

POPStop serves as a resource for individuals, entrepreneurs, marketplace sellers, and small business owners who need assistance with shipping and returns. Each POPStop counter is staffed by trained personnel who can provide guidance on the Shipping and Returns Drop-off process. This service is designed to facilitate smooth transactions and save time. Additionally, users can purchase packing materials at these counters, which are strategically located for easy access.

Find POPStop
Popstop Send

Send

Popstop Return

Return

Why POPStop?

Individual

Ideal for eCommerce sellers who need a hassle-free shipping solution.

 

Location and convenience

Conveniently located at lifestyle hubs and heartland areas, including standalone Post Offices with parking for bulky shipping.

Fuss-free and efficient process

Dedicated counters for eCommerce items, flexible item shipping, and daily collection for quick turnaround.

Item safety

Experience safe and secure item handling by our counter staff while receiving instant updates on your item status.

Business

Streamlines the return process for your customers' online purchases. 

 

High customer satisfaction

Streamlining and enhancing your customer’s journey and experience with item returns.

 

Cost efficiency

Increase customers’ satisfaction while reducing service costs and redelivery charges.

 

Elevate shipping and returns experience

Our staff is available to ensure a seamless and consistent customer experience for your customers.

 

Sustainability

Having your customers’ returns consolidated via our POPStop service reduces the carbon footprints in your logistics operations.

Accepted items at POPstop

Smartpac

smartpac

Prepaid label

Prepaid label

Speedpost

Speedpost items

ezyReturn

ezyReturn

Our eCommerce partners

Carousell
Lazada
Shopee
TikTok Shop

How it works

Carbon Efficient

Carbon efficient way of doing first-mile

With POPStop, you can make a difference whether you are a Chief Operating Officer or a customer returning an item.

  • Support reduction in carbon footprint of deliveries
  • Reduce the need for individual driver pickups.
  • Complement your experience with SingPost's logistics network such as POPStations, Parcel Santa, POPDrop for added convenience.

Frequently asked questions

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