Managing Deliveries

Tracking & Receiving Your Items

Find answers to your questions about our local, tracked delivery service for letters and small packages that fit in your letterbox.

Customs Clearance & GST Payments

Find answers to your questions about the payment of applicable customs duties and Goods and Services Tax (GST) for items arriving from overseas.

Problems with Delivery

Find answers to your questions about secure mail or parcel delivery, including proof of delivery and tracking.

Collection Points

Find answers to your questions about parcel or letter collection, including options like letterboxes, doorsteps, counters, and lockers.

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